Training older adults requires more than just programming and exercise science – it calls for strong soft skills that foster trust, safety, and connection. In this session, we’ll explore the interpersonal and emotional intelligence skills that help coaches create engaging, respectful, and empowering experiences for older clients.
From building rapport and active listening to adapting communication styles and responding to physical or cognitive changes, you’ll gain tools to enhance both your sessions and your client relationships. We’ll also touch on the mindset shifts needed to run a sustainable business that genuinely serves this growing and diverse population.
Learning Outcomes:
– Understand the key soft skills that enhance engagement, safety, and motivation for older adults.
– Learn how to communicate clearly and respectfully across a range of cognitive and physical capacities.
– Explore techniques for building trust and rapport in group or one-on-one settings.
– Recognise the role of empathy, patience, and adaptability in successful long-term client relationships.
– Gain insight into the business value of cultivating a client-centred, inclusive environment.
